Company Information

Aisera is the industry’s first AI Service Management (AISM) solution, automating service desk resolutions through an all-in-one conversational platform. By leveraging advanced Conversational AI (or Virtual Assistant) & AI-powered Conversational RPA capabilities, Aisera provides a single, scalable automation interface spanning IT, HR, Facilities, Sales, Customer Service, and Operations. Your organization can now deliver a personalized omnichannel service experience to both employees and customers with higher self-service resolutions. Aisera is a Gartner Cool Vendor, recognized for task and workflow automation through out-of-the-box AI-driven ITSM and AIOps solutions that integrate seamlessly with existing environments. Aisera’s AI Service Desk and AI Customer Service solutions improve service team productivity, reduces operations costs, and improves overall employee and customer satisfaction.